Modernising the system to boost internal engagement and efficiency

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Export-Import Bank of India (EXIM) is the premier export finance institution commenced by the Government of India. It was launched with the aim of enhancing exports from India and be a key player in the promotion of cross-border trade and investment

  • 200%

     
     

    200%

     
     
     
    Reduction in Emails
  • 100%

     
     

    100%

     
     
     
    Improvement in Knowledge Sharing and Team Work
  • 500%

     
     

    500%

     
     
     
    Emprovement In knowledge Sharing
  • 400%

     
     

    400%

     
     
     
    Improvement in Internal Processes and Efficiency

About Exim Bank

Export-Import Bank of India (EXIM) is the premier export finance institution commenced by the Government of India. It was launched with the aim of enhancing exports from India and be a key player in the promotion of cross-border trade and investment

 

uKnowva implemented in EXIM Bank

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Challenges Faced

Exim Bank faced many issues in regarding their HR management before adopting uKnowva

  • Managing a large workforce of employees

  • Handling internal communications across different EXIM branches all over the country

  • Low collaboration and communication among employees

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Investigating The CausesView More
Strategy DevisedView More
  • Dharmendra Sachan
    Deputy Gen. Manager (IT), EXIM Bank

  • "uKnowva's user-friendly interface and ease-of-use has helped us improve our internal communications and overall management tremendously. It has also made the employees more participative and proactive."

Departments Benefited

 
HR

With increase in the employee interactions, a more transparent culture is developed that makes the overall working environment pleasant and employee-friendly

Operations

With easy availability of accurate data, day-to-day transactions and tasks are done faster and in an organized manner

Admin

Various daily admin tasks are executed with more ease and in a way that is interesting for all the employees

IT

Support for the staff and management of digital data security is taken care of

Data Managers

Entire data is uploaded on uKnowva and can be accessed by anyone from any branch, including an easy search and filter feature for lengthy documents like the defaulters list.

Overall support

Employee satisfaction and internal communications have seen a commendable positive shift, making people more comfortable to work at EXIM

 
 
 
  • Our Solution

  • We conducted in-depth market & competitor research before executing the best practises in user experience design.

  • More interactions

  • Less email clutter

  • Useful Help Network

  • Efficient support system

  • Data Maintenance

  • Learning experience

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