• What is uKnowva?

    uKnowva is Enterprise Collaboration Software that offers a private and secure platform for employees to engage in seamless networking and communication, sharing of rich knowledge and leveraging the capabilities of business productive tools to achieve accelerated growth and increased productivity.

  • What are the different editions of uKnowva?

    uKnowva comes in three different editions, they are Standard, Business, and Enterprise.

  • How are the editions priced?

    The editions are priced as
    1) Subscription pricing
    2) One-time pricing
    3) On-premise pricing
    Choose any one of them as per your business requirement.

  • What is the difference between these three pricing model?

    In subscription pricing you have to pay on monthly basis depending upon the number of users and hosting space. In one-time pricing you have pay once for the software and yearly charges for hosting space. In on-premise pricing you need to pay once for the software.

  • What is a uKnowva instance?

    uKnowva instance refers to your customized version of uKnowva hosted on cloud or on-premise. Hence each uKnowva installation is actually a uKnowva instance.

  • Who are you guys? I have never heard of you?

    uKnowva is a product of Convergence IT Services, a well-known company with a diversified portfolio of software products and services. If you want to know more visit www.convergenceservices.in

  • What does uKnowva mean?

    uKnowva is simply a combination of "Your Knowledges is Vast" Your-U, Knowledge –know, Vast- va, when we combine the three we get uKnowva.

  • What is so special about uKnowva? Why should I buy it?

    uKnowva offers some key features and substantial differentiator over its competitors. Some of the key features are Knowledge management, Project management, HRM, CRM, Support Desk. uKnowva is highly scalable you can integrate varieties of business applications into it without compromising on its performance. Today's business environment has become very dynamic and hence to keep space with the changing professional space it is important to have a enterprise collaboration platform like uKnowva that offer a seamless networking, communicating and sharing capabilities.

    uKnowva helps you save money for your business and improve its overall efficiency. This gives you enough reason to buy uKnowva for your business.

  • What is the mode of payment?

    Currently we accept payment through Online Banking, Cheque and Demand Draft

  • Is my data secured? What type of Privacy and Data security do you provide on shared hosting?

    We respect privacy and sensitivity of your data and hence we follow highest level of security practices regarding your data. Our hosting environment comes with different level of securities including robust firewall and various application level securities.

  • What are after sales support for different editions of uKnowva?
    • For subscription edition after sales support is free as long as customer uses the service
    • For one-time edition after sales support is free only for one-year after the purchase of the product and from the subsequent year customer need to purchase a separate support plan
    • For on-premise edition customer needs to purchase a separate support packages along with the product
  • Can I integrate other web applications with uKnowva*?

    uKnowva is highly scalable you can integrated variety of web-based applications with it. If you want more information regarding this then do mail us with your queries at support@uknowva.com

    * Please Note: The applications which are not compatible with uKnowva cannot be integrated with it.

  • I have a question which is not mentioned in your FAQ section, what should I do?

    If you have any questions which are not mentioned here then do call us at 022 25136632 or drop a mail at info@uknowva.com

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