uKnowva HRMS Digitised Employee Experiences & Management for Broker Network

Broker Network is India’s leading Prop Tech company with a platform to empower and facilitate a stronger network of brokers and developers. Broker Network has an app as a suite of services for its brokers and developers. Their app helps brokers connect with buyers and properties in a single platform.

600%

600%

Improvement in TAT for managing onboardings and exits
500%

500%

Improvement in TAT for handling employee grievances
400%

400%

Improvement in efficiency in handling employee data
200%

200%

Efficiency improvement in managing claims and travel requests

About Broker Network

uKnowva HRMS implemented in Broker Network

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Challenges Faced

The team of Broker Network had trouble managing the entire employee lifecycle as they haven’t yet implemented a fully integrated HRMS system.
Broker Network teams had trouble communicating because of a lack of a flexible, customised, and easy-to-use dedicated helpdesk that solved queries on time.
There was no system to generate automated and unique employee codes to maintain their data and progress in the company.
Human Resource Business Partners (HRBPs) at Broker Network had no digitised form of circulating travel request forms to all of their employees, especially those on the field.

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Investigating The CausesView More

Strategy DevisedView More

Departments Benefited

HR

Employee lifecycle is easy to manage from the HRs at Broker Network

Finance

Smoother transactions and payments when the allowances, reimbursements, loans, and advances are all integrated into the HRMS.

Operations

Better control for the HRBPs on their team’s location, workflow, and leave management.

Corporate Communication

A dedicated helpdesk clears confusion when queries or complaints are resolved on time.

IT

Less dependency on the paperwork. More digitised network for employees and HRs.

Our Solution
We conducted in-depth market & competitor research before executing the best practices in user experience design.
Streamlining and digitising employee lifecycle
A dedicated helpdesk
Easy requests
More customisation for travel requests
Automated employee code generation
Digitally transformed exit management
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