Delhivery Trusts uKnowva to Manage their Offroll and adhoc Employees

According to the RedSeer Report, Delhivery is India's largest and fastest-growing fully-integrated logistics services player by revenue as of Fiscal 2021. With its nationwide network covering over 17,000 pin codes, the company provides a full suite of logistics services such as express parcel transportation, PTL, TL freight, cross-border, supply chain, and technology services. Delhivery has successfully fulfilled over 1 billion shipments since inception and today works with over 21,000 customers, including large & small e-commerce participants, SMEs, and other enterprises & brands.

30%

30%

Reduction in attrition
100%

100%

Improvement in financial transparency with vendors
120%

120%

Improvement in onboarding TAT
700%

700%

Improvement in data updation TAT
900%

900%

improvement in exit management TAT
100%

100%

Improvement in attendance management

About Delhivery

uKnowva implemented in Delhivery

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Challenges Faced

Before uKnowva, they had multiple solutions for managing off-roll employees. These solutions had failed to bridge gaps between the ever-evolving process of a supply chain service company.
uKnowva was specially chosen to bridge these gaps and offer an integrated solution that is scalable and flexible to the constantly maturing nature of a highly tech-driven logistic company.
With the requirement for automation at its forefront, Delhivery aimed to automate all onboarding processes for all kinds of Off-roll Employees in the company. They aimed to kill any dependency on excel or google sheet which increased manual tracking efforts further lowering their productivity.

Investigating The CausesView More

Strategy DevisedView More

Departments Benefited

HR

Most of the HR conditions are automated making it easier to manage people and manpower requests. There is more visibility for HR.

Operations

Better Control, better interoperability, better discipline induced.

Finance

Financial data in real time could be accessed. By incorporating financial integrations for accurate billing and invoicing made the process seamless.

IT

More control over the complete technology behind the application. Seamless integration with other systems, hence better interoperability

Our Solution
We conducted in-depth market & competitor research before executing the best practices in user experience design..
Rapid onboarding by Scanning
Automated Smart budget Manpower planning
Complete Vendor Management
Overcame Attendance Manipulation
Flexible manpower onboarding
All integrated solutions
Seamless Exit management
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