Innovative franchisee management system by uKnowva for the pioneering concept of Helen O’ Grady

A unique concept of developing a drama system is what Helen O’ Grady is all about. It was found in Australia in 1979 and has continued to grow beyond global limits. Till date, over a million children have been trained in the after-school drama programme by Helen O’ Grady.

300%

300%

Increase in internal communication
50%

50%

Improvement in process management
1000%

1000%

Increase in overall business growth
50%

50%

Reduction in email and phone call dependency

About Helen O’ Grady

uKnowva implemented in Helen O’ Grady

Download the complete case study

Challenges Faced

Helen O’ Grady has been consistently growing, but the expanding franchisees are difficult to manage and control.
Communication between franchises was poor leading to confusion and affecting the quality of service.

Investigating The CausesView More

Strategy DevisedView More

Departments Benefited

School Admin

Control on franchisee operations helps to grow business without any distance-based glitches.

Operations

Ease to manage franchisees has helps keep uniformity and faultlessness in operations.

IT

Optimum use of uKnowva and its features makes IT management easy

Customer Satisfaction

Organized student data management helps in providing error free service to the students and the parents.

Finance & Accounts

Complete data about the franchisees operations and admissions helps organize the finances and make accurate reports.

Our Solution
We conducted in-depth market & competitor research before executing the best practices in user experience design.
Controlled franchisee operations
Increased internal communications
Data Management
Social intranet
Business growth