Kotak Mahindra Bank: uKnowva’s Mobile-first PMS Implemented for Kotak Mahindra Bank Employees

Kotak Mahindra Bank is a leading Indian financial services and banking company situated and registered in Mumbai. It offers financial and banking products or services like investment banking, life insurance, personal finance, and wealth management. It focuses on retailer customers and corporate houses.

400%

400%

Increase in mobile adoption for appraisals
300%

300%

Reduction in TAT for goal setting, self-review, and manager review
100%

100%

Improvement in overall efficiency of the onboarding & confirmation process
200%

200%

Improvement in digital onboarding and joining confirmation process
200%

200%

Improvement in onboarding employee TAT post offer letter release
300%

300%

Improvement in TAT for employee code generation

About Kotak Mahindra Bank

Kotak Mahindra Bank is a leading Indian financial services and banking company situated and registered in Mumbai.

It offers financial and banking products or services like investment banking, life insurance, personal finance, and wealth management. It focuses on retailer customers and corporate houses.

uKnowva HRMS implemented in Kotak Mahindra Bank

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Challenges Faced

The previous PMS used by Kotak Mahindra Bank employees wasn’t flexible, mobilefriendly, and easy to use.
Onboarding of new employees was cumbersome because of the complexities in the process. The uKnowva team found that there was no simple solution for digital onboarding.
The joining confirmation was often delayed. The HR department lacked a quicker process to prevent wastage of workforce hours.

Investigating The CausesView More

Strategy DevisedView More

Sharanya Ghosh
Vice President – HR
“In 2022, at least 96% of our employees did self and manager evaluation without the help of prior training while using uKnowva’s PMS. This has never happened in the history of performance evaluation at Kotak Mahindra Bank.
That’s not all!
One of our core team members has really appreciated uKnowva’s onboarding system. They really liked the candidate joining form with 52+ odd fields with automated notifications to the candidate to refill if any field gets rejected.
The greatest achievement for our teams when using uKnowva was in employee code generation. Earlier, we used to take about 3-4 days to generate employee codes. But with uKnowva, we now do it within 2-3 seconds. That’s a massive improvement in employee efficiency for us.”

Departments Benefited

Operations

No delays in the performance tracking, appraisal, and management. Employees can rate themselves and their managers. They can also set measurable goals to break their previous performance records.

HR

Seamless digital onboarding process. Joining confirmation was automated. Lesser dependency on paper-led onboarding experiences. Employees easily rated their performances on the mobile-friendly uKnowva PMS. Candidates to fill 50+ components in their application and get instant notifications on rejected fields.

Finance

Right appraisal is given to deserving employees without delays in their performance appraisal cycle and project reports.

IT

Easy-to-use tool and interface. Swift employee experiences while browsing the PMS on smarter devices. Smoother integrated with an already existing HR operations’ tool.

Admin

Fully-integrated database management of employees and candidates to look up to whenever required for audit, appraisal, or hiring purposes. Faster employee code generation.

Our Solution
We conducted in-depth market & competitor research before executing the best practices in user experience design.
Better Goal-setting Options
Paperless & Digital Onboarding
uKnowva’s Integration with existing HR Tool
Mobile-friendly Interface
Scorecards
Manager & Self Evaluation
Faster employee code generation
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