Reliance Retail
uKnowva HRMS Propels Reliance Retail Vendor's Blue-Collar Workforce into a New Era of Efficiency from Hire to Retire

Attendance was not tracked: The Reliance Retail employees were unable to track daily attendance of the blue-collar or daily wage workers. It was causing difficulties in generating the final amount to be paid to the worker. Plus, there was no channel of approval within the system to remove the discrepancies.

Complex onboarding for CSOs/Senior CSOs at Reliance Retail stores:There were discrepancies between vendors and ASEs – Area Sales Executives in order to verify the total number of onboarded CSOs/Senior CSOs. It was a time-consuming process to figure how many CSOs/Senior CSOs were joining during a period.

Employee data reports were manually prepared:All the reports like leaves, attendance, reimbursements, and other data for the blue-collar workers or CSOs/Senior CSOs were prepared manually. It was a cumbersome task and wasted hundreds of hours every month for the ASEs to maintain the database and fetch it whenever required.

Reimbursements were manual and delayed:There was no professional channel or system in place for efficient reimbursements for CSOs/Senior CSOs. The bills were not properly maintained. It led to either delays in payments or miscalculations in the actual amount to be reimbursed.

Offboarding was ineffective:It was difficult and time-consuming for vendors and ASEs to track the number of part-time or wage workers leaving the Reliance Retail stores in a day. Because of this difficulty, there were delays in clearing the dues of the CSO/Seniors CSOs on time.

Extracting multiple reports was a time-consuming task: It wasn’t easy for ASEs, RMs, or SMs to extract reports related to leaves, attendance, and expenses on time. They did it manually earlier. With uKnowva HRMS, they could now receive scheduled reports on their registered email ID without manual efforts.