About App

Description

The AI Chatbot extension for uKnowva HRMS brings intelligent, automated support to your platform, helping HR teams and employees resolve queries instantly. 

It acts as a virtual assistant embedded within uKnowva, capable of answering common HR-related questions, guiding users through self-service tasks, and improving overall response time without human intervention.

Features & benefits

Features

✅24/7 Virtual Assistance: The chatbot is available round-the-clock to answer user queries related to HR policies, leave balances, attendance, approvals, and more.
✅Smart Query Handling: Uses AI to understand and respond to natural language queries with relevant information or system navigation help.
✅Integrated with HRMS Modules: Provides real-time access to data from leave, attendance, employee directory, payroll, and other key modules.
✅Conversational Interface: Enables interactive communication that mimics real human conversations for a user-friendly experience.
✅Learning Capabilities: Continuously improves its responses by learning from user interactions over time.
✅Multilingual Support: Can support queries in multiple languages for diverse teams.

Benefits

✅Reduces HR Workload: Automates responses to repetitive questions, allowing HR teams to focus on strategic tasks.
✅Improves User Experience: Employees get quick answers without having to raise tickets or wait for support.
✅Boosts Platform Engagement: Encourages employees to interact more with the HRMS through intuitive, chat-based access.
✅Faster Onboarding & Self-Service: Helps new joiners or less tech-savvy users navigate the platform with ease.
✅Scalable Support: Handles multiple user queries simultaneously without performance issues.
✅Cost-Effective HR Support: Minimizes the need for a large HR support team by automating high-volume interactions.