Capital First

Strengthening the bond between internal forces to enrich culture and results.

 

Capital First provides financial services to businesses and individuals for accomplishing company goals and achieving their corporate dreams.

  • 1000%Improvement in Usability & Employee Engagement
  • 200%Reduction in use of Emails for internal communication
  • 300%Reduction in HR Dependencies for various processes
  • 50%Improvement in Standardization of Manual Processes
  

Challenges Faced

  • Low interaction among employees leading to zero engagement
  • Knowledge, updates and new initiatives remain undisclosed
  • Difficulty in sharing documents in a secure manner

Investigating the Cause

  • The HRIS system used at Capital First was outdated and difficult to update and operate
  • There were several new features and initiatives taken but they were never discussed among the team due to lack of a communication platform
  • With multiple branches and more than 3000 employees the tracking of manpower and their location was becoming a challenge
  • Techniques for data management, data viewing and report generation were missing from the system
 

Strategy Devised

  • Integrated uKnowva for Capital First
  • Along with a customized look and feel, various important features like social intranet, blogging, data repository and secured PDF viewer were introduced in Capital First
 

Our Solution

  • Making employees socially active

    With a modernized and user-friendly social intranet, the employees at Capital First automatically increased their interaction time with colleagues. They started sharing thoughts and photo memories enriching the quality of their communication with team members.

  • Blogging for knowledge sharing

    The honorable MD at Capital First has started to reach out to his employees using a customized blog feature on uKnowva. He not only updates them about latest happenings but also shares advice and deep insights that help the employees learn and grow.

  • Data Management

    with uKnowva’s data repository, all the documents are now securely saved and shared among the employees seated at various branches. Every time a finance application is accepted by the company the complete cycle and time spent gets reflected helping make the work more organized and efficient. The reports for the same can also be easily generated directly from uKnowva.

  • Safe document viewing

    The Secure PDFViewer feature of uKnowva is specially a good fit for companies like Capital First who have hundreds of papers to handle but each of them have a different level of confidentiality. With uKnowva’s secure PDFViewer all the documents are now shared with the teams and associated without needing to worry about unwanted alterations.

  • Internal talent acquisition in seconds

    Thanks to the employee directory in uKnowva, the list of employees at Capital First can be easily sorted and filtered to get desirable results
 
 

With the implementation of this application, the employees have submitted a greater number of consolidated reports. It also helped us to capture leads and increase the user database. The application is user friendly, simple & efficient and it has helped us track reports faster and better.

- Sandeep Joshi, Capital First Ltd

 

Key Stats

  • 1000%Improvement in Usability & Employee Engagement
  • 200%Reduction in use of Emails for internal communication
  • 300%Reduction in HR Dependencies for various processes
  • 50%Improvement in Standardization of Manual Processes
 
 

Departments benefited

  • HR: The people handling process has become automated making work more accurate and easy to handle.
  • Employer: Features like social intranet and blogs are bringing the internal teams closer and helping employers maintain a friendly environment at work.
  • Operations: Easy availability of documents and reports makes work faster and error proof.
  • IT: uKnowva helps streamline communication and sharing for the entire team across branches.
  • Data Managers: Secure data storage and viewing helps in better management of data.
 
 
{uKnowva is a brainchild of Convergence Services}