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The COVID – 19 pandemic hit us quite unexpectedly. Even more so, the quarantine was the most unforeseen event, we all could have ever witnessed.

Who would have thought that suddenly, all the operations would come to a halt and power through towards an absolute paradigm shift in a matter of a few months?

Read the blog post to know how new HR management practices are becoming a changing face of HR amidst the pandemic.

It could be because of new employee experiences and expectation. But know more below. 

Fitting into the Pandemic Present

We had been in lockdown for over months. It’s like the year had come to a standstill. Even since the movie halls, the schools, the offices, and every other public place shut down, and we got confined to our homes, it felt like there was no hoping for normalcy again.

But the show must go on, and it did. In a very short time into the confinement, schools and offices discovered the concept of “Work from home”. The students were attending their classes online, trying to make this, their new normal.

The workforce all over the country was attending their online conference calls while simultaneously cooking in the kitchen and making sure the clothes were out of the dryer.

We used to look forward to our weekends, away from our mundane routines of going to the office and had to make ourselves a new routine of juggling work with household chores.

We have come far in life. Came from making excuses to our bosses for taking a day off to making excuses to our bosses for not attending the online meetings. And that’s how we made our grand entry into the new Pandemic Present. 

That said, we should pat ourselves on the back for really putting in insane efforts and hard work during these tumultuous times, breaking all boundaries of time and limitations.

We all really adapted to the new normal and moved on to our new ways of working in a very efficient manner. But it was not possible without our dynamic HR team. They eased us into the new normal, making it as effortless as possible.

  HR Management Practices Becoming the Changing Face of HR

The Pandemic completely disrupted the operations of companies, and there was a time when everyone thought, this was the end.

HR roles were important:

 

HR played the role of the modern time superhero, working around the clock to adjust us to the social distancing practices and the online working environment.

From replacing face-to-face interactions with emails and video conferencing, drafting new business and communication plans, with no impact on productivity.

Employees retention and motivation came into focus:

HR executives, amongst the pandemic, worked at keeping the employees motivated and encouraged as well.

They kept the company engaged and enthused to power through towards a better future, by interacting with employees at every level throughout the lockdown.

They kept the wheels moving, were the pillars of their organizations, by taking all the challenges on their shoulders and responding to every crisis, however big or small, with amicable solutions.

Quality of work was the center of performances:

Throughout the pandemic, the HR division has been responsible for overseeing employee performance and communication. 

They were organizing office interactive sessions, maintaining the familial environment of the company, hiring interns, and choosing deserving candidates for attractive opportunities in the firm. 

Managing the quality of work of the employees and facilitating them in every way was part of their work description, it seemed throughout this year.

Medical support to employee was a must:

HR managment also ensured that they were giving the right medical support to their employees. That's how this practice made them the changing face of HR in no time during the pandemic.

Focuisng on shortliging CVs:

Focusing on the pouring resumes of the freelancers was yet another challenge they had taken upon themselves. They were able to solve these issues with the emergence of uKnowva's recruitment engine. 

The system allows automation of CV parsing and shortlisting. It saved literraly hundreds of hours in the process of talent scouting, hunting, and shortlisting without bias. 

And when employers hired new talent without bias, chances of employee retention score to increase were definitely more.

Emphasing on employee mental health:

HR management had their to-do lists full. But they saw the sharp rise in challenges to maintain the right mental health of their employees. There were multiple burnout episodes. 

They had to address it openly. It was no longer a taboo. But mental health balance became the core of their HR practices for employee retention and engagement in the long run (going forward).

Stress and anxiety were always in the picture, but during these times, it was imperative to keep the employee's well-being in check. To facilitate that, HR had in their hands to organize online wellness programs and check-ups.

These helped the employees to a great extent and gave them a warm presence of care around that, which made them overcome their emotional problems.

They also created a healthy work routine for all because work from home ended up meaning work all day and night for some, which wasn’t at all healthy for the employees.

The routine had breaks and weekends scheduled which helped all in surviving the work from home phase without facing a burnout, or a breakdown due to extreme exhaustion and stress.

Following safety norms in back-to-office days:

Best HR practices became the changing face of HR because employees had more trust. Their basic needs were met at the workplaces. This was more evident after coming back to the office when it was safe to join. 

After the announcement of the reopening of offices with the recent unlock guidelines, the HR team put its sincerest efforts to achieve normalcy and make the offices a safe environment for the employees to return to.

They oversaw every little detail, regular sanitization, restricted entries, and seating arrangements.

 In the End

In times of need, we all need someone, someone like family to hold our hands and guide us through the dark tunnel until we see the light at the end.

The HR management was our hand to reach out to in these times when all was not right with the world. That is why they were justifiably the changing face of HR then, and even today.

They guided us and made sure we were comfortable with the Pandemic Present to the utmost.

They changed themselves, to make sure we returned to our familiar, comfortable environment, and that is what we call family.

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