A B2B business needs successful talent acquisition and management metrics to serve its customers right. As when the end-user or customers run into a problem, they approach the employees.
In this case, employees are self-aware yet have a lot of burden to deal with their customers directly. In addition, they go through burnout phases which lowers their productivity.
But a growing or small B2B business firm cannot afford to lose customer traction or rapport. So the best alternative for hiring managers and team leaders is to learnways a B2B business can excel in employee management.
This way, employees’ productivity and efficiency rates are on track. The hiring managers will nurture, develop, and train them well.
But to be clear, focus on the multiple ways given below. These steps are executable, workable, feasible, and necessary to manage the millennial and gen-z workforce.
One of the most essential ways to train and manage your employees is to boost their learning. In a digital age, especially post-pandemic, employees need to be smart and proactive. Therefore, their communication, persuasion, listening, and analytical skills matter greatly.
These soft and intellectual skills are even more important if they directly deal with the B2B client.
So, hiring managers can use theemployee management system available on the cloud. One such example, trustable and dependable, isuKnowva. Using itsHRMS software India, employees can learn new courses and modules regularly.
Hiring managers or TLs can track their completed modules while hovering the cursor on the employee profile. At times, the analytical dashboard already highlights if the number of employees learning a course is higher at one point.
The system provided by uKnowva is intuitive, fun to use, and easily configurable according to the B2B company’s needs. For example, trainers and mentors can upload their learning material. It could also be for a particular group of team members by changing the accessibility setting in the system.
Besides that, when employees continuously learn and upgrade their current knowledge of required B2B business skills, they are more employable. Moreover, this learning curve later helps HR managers or team leaders approve their appraisal for their active contribution.
B2B company managers and executives must be smart and tech-savvy. As it’s high time that companies incorporate workflow automation in their CRMs and ERPs. This could be done using the latestHRMS software India – especially the one available on the cloud.
When companies provide their employees' right tech tools to nurture their B2B clients and end customers, workflow improves.
That’s also because of automation taking place. HRs and employees can automate their hiring engine, timesheet management, and daily reminders for KPIs. It’s a necessary practice to keep employees accountable for their daily tasks without burdening them.
Otherwise, automating tasks based on triggered actions in the system is also helpful. This way, employees get more work done in a limited period. It’s crucial when employees or teams are stuck with complex projects for their B2B clients.
Apart from that, workflow automation is the right opportunity for the contemporary workforce generation to save time. The saved hours can be invested in other important tasks that greatly impact their appraisal or salary hike.
That’s why it’s also necessary to understand theimportance of employee management. Then HRs will properly incorporate the right tech into the company. That’s before their top-performers start thinking of shifting to another firm providing them better job opportunities.
Managing employees does not mean that you expect them to complete their KPIs without a healthy mindset or wellbeing.
Contrary to that, employees of today’s hyper-connected world want a culture where they get:
These are a few pointers found in the research of learningways a B2B business can excel in employee management. These pointers are based on real-life employee experiences in B2B and several other sectors, especially in India.
It could be surmised that to manage employees, firms can use virtual biometric systems integrated with happiness scores. From there, at least they can discern if their employed workforce is happy, satisfied, or not.
If not, they can take corrective measures before attrition rates in the B2B company start shooting up.
One of the most crucialfactors in managing employees of any generation is to learn to allocate them to projects where they matter. However, deploying employees to tougher projects without a prerequisite skill set could waste time and clientele money.
It would only ruin the rapport established with years of client servicing tactics for B2B firms: growing, matured, or start-ups.
To curb this drawback, there is an increasing need to use anemployee management system in the firm. Using this tool, HRs enter, measure, monitor, and control employee data on the cloud.
They log in with their registered credentials and never worry about data loss. There are already backups generated regularly on the cloud without contemplating the investment in data warehouses.
Besides that, this tool enables HRs and reporting managers to access projects and timesheets completed under a particular employee.
From there, they verify the hours invested by each employee on a given project. They can calculate each employee's efficiency and productivity as well using the self-generated analytical reports.
The intelligent insights from these reports drive HRs and reporting managers in a B2B company to manage their employees effectively. They learn to allocate their top-performing hires, new or existing, to tougher and more interesting projects.
They can also check which employees need more nurturing, guidance, and mentoring. Then, they can plan their training schedules accordingly – going back to the first point – reskilling and upgrading their knowledge/expertise.
Learningways a B2B business can excel in employee management can be a complex task. Most reporting managers and HRs don’t have time for that. Instead, they can bring anHRM software – uKnowvato their organisations.
Using this tool, tasks like continuous learning, tracking of employee performances and their wellness factor, and project allocation for accurate billing are efficient.
Contact us today for a free uKnowva HRMS demo!
With the shift in the way we work, companies are finding ways to increase their employee’s efficiency rates.
A study already suggests there’s a 47% increase in workflow productivity while working from home. But not every company can afford that.
Another survey concludes that people are planning to return to their workstations. But some companies and employees want to try hybrid work styles now that they have worked from home during a pandemic.
In conclusion to this scenario, we can say there is no one fit working module for employees after COVID-19. After research and multiple surveys, acceptance of this fact puts immense pressure on HRs to developemployee skills.
That’s why, today, it’s imperative to learn executable employee efficiency improvement tips. Implementing these in the organisation, despite the location, boost internal branding and retention rates.
In the end, employees prefer the company over others in the loop when they think of leaving.
Improve employee efficiency score in your organisation by delegating tasks to the eligible workforce. This delegation is easier when you hire right from day one using therecruitment engine features on uKnowva.
When employees love their assigned tasks, their productivity also automatically improves. That’s why this is one of the most fruitful andexecutable employee efficiency improvement tips available in the listicle.
Allocation of projects and related tasks is easier using theProjects & Timesheets features on uKnowva. HRs can also check previously completed projects and the productivity earned from there.
Accordingly, the reporting managers too choose the apt list of their team members for a particular project. This is a time- and cost-saving tip.
Communication is an important part of skill development in an employee. More so for employees working remotely or at isolated locations.
With communication over a social intranet network, teams build trust amongst each other.
When messages deliver quickly, communication floats faster. This solves queries upfront. Then there is less or no misunderstanding between two or more team members.
This is one of the most favoured and practicedexecutable employee efficiency improvement tips. So employers too sharpen their communication skills because they have to persuade their subordinates to accomplish timely tasks.
Basically, clear-cut communication should be one of the pillars of building and improving employee efficiency scores.
That is from their first day in the company to the last. It leaves them with a lasting impression of the company culture too.
Theemployee management system in the firm helps set time-bound goals interactively. uKnowva is one example of such a system. In the HRMS, employees can set their own KPIs and give weightage.
The approval of the same can be from the relationship manager’s end in the same UI quickly.
The practice of setting up their own goals harnesses their entrepreneurial mindset in the long run. It’s a good habit to become self-reliant and independent at any firm.
When they set up their goals, they will work extra smart for those tasks. But, again, it’s a employees' psychological factor because then they will be accountable to themselves for the results they draw from their chosen KPIs.
One of the bestexecutable employee efficiency improvement tipsis to plan incentives for them. It’s in return for their street-smart, digitally proactive, or witty contribution. That could be towards any complex goal, task, or the entire project.
For example, if employees crack tough deals and bring in an unexpected number of leads to the organisation, they should get equally rewarded. These could include, but are not limited to:
This would boost their confidence in the company to work harder next month. Plus, they can unwind from the stress of achieving this feat by using these incentives. Finally, it shows the company cares about their contribution – small or big.
Help and train employees as a core part of theskill development. They need their managers, leaders, or seniors' support in this. At times, they are not aware of the skills they should sharpen.
That’s when HRs or reporting managers can study their project reports from theHRMS software. Reading and analysing them is helpful to guide employees to train certain skills: educational, technical, mentoring, vocational, and more.
If a company provides them with e-learning modules, even remote working staff can learn and earn their value as an employable resource.
Overburdening employees with work can discourage them from using their full potential.
To overcome this obstacle to achieving higher efficiency rates, HRs must encourage employees to find that balance of quality and quantity with their KPIs.
Here, anemployee management system can work fruitfully. Using that tool, employers can know if their employees are working punctually or not. The signs that employees are overburdened include:
So, when there is a fine balance between quality and quantity of work, these problems reduce automatically.
Then employees feel charged up with high motivation and morale. They want to complete their work before the deadline and unwind later. That’s because they also pay attention to their work life cycle quality.
Allowing feedback to drive the company’s growth for better internal branding is among otherexecutable employee efficiency improvement tips to follow.
An honest exchange of constructive feedback and the desired action leads to better productivity between teams. If teams’ work portfolio improves; eventually, the company’s net profit and sales funnel expand.
This practice is important because then employees can work on their weaknesses and sharpen their strengths. As a result, a company internally improves and becomes better at managing people because of this habit.
Conclusively, employees feel their opinions matter. Then they have a scope of a better career in a firm that listens to and acts upon the exchanged feedback.
Improving employee productivity and efficiency is no less than a feat, especially when a company is growing and still figuring out its company.
However,executable employee efficiency improvement tips mentioned above promise employees an easy, genuine, and interactive journey. They aspire to stay longer in the firm if these tips are implemented from day one.
Contact us for your HRMS instance today!
Organizing the everyday functions for developing a growth driven foundation.
Wockhardt Foundation is the non-profit division of the pharma giant Wockhardt Group. It runs several programmes in health, education, water and sanitation across the length and breadth of the country. For Wockhardt Foundation, employees are the assets who help attain the change they have envisioned to bring in the society.