The uKnowva WhatsApp Chatbot is an AI-powered conversational assistant built directly into WhatsApp to help employees access everyday HR services instantly.
Without logging in to the HRMS portal, employees can apply for leave, check balances, download payslips, view attendance, regularise missed punches, and even ask custom questions.
This chatbot connects your uKnowva HRMS instance to WhatsApp, allowing registered mobile numbers to receive real-time support, personalised guidance, and HR actions through a simple chat interface.
✅ Instant WhatsApp Access: Employees can use all HR services directly through WhatsApp using their registered mobile number.
✅ Quick Actions Menu: The bot provides guided options to apply leave, check leave balance, view leave history, refer to holiday lists, apply for optional holidays, check attendance, regularise attendance, or download payslips.
✅ Step-by-Step Leave Application: Guides employees through dates, leave type, reason, and half-day options, then auto-submits the request to the reporting manager.
✅ Attendance & Payroll Support: Allows employees to immediately check attendance status or fetch their payslip anytime.
✅ Custom Question Handling: Employees can ask personalised queries such as “How do I create a new policy?” or “Where is the onboarding documentation?”, and the bot provides clear steps with links to relevant HRMS articles.
✅ No Dashboard Login Needed: All actions happen inside WhatsApp—simple, fast, and accessible 24/7.
✅ Secure Access: Only mobile numbers registered in the HRMS can interact with the bot, ensuring data privacy and security.
✅ 24/7 HR Assistance: Employees get immediate help anytime without waiting for HR responses.
✅ Reduced HR Workload: The bot handles common daily queries and requests, freeing HR teams from repetitive tasks.
✅ Super-Easy User Experience: WhatsApp makes it extremely convenient—no training or portal navigation required.
✅ Faster Approvals & Processing: Leave requests and attendance regularisations are completed in minutes through a guided conversational flow.
✅ Improved Employee Productivity: Employees can complete important tasks while on the move, without accessing a laptop or HR dashboard.
✅ Accurate Information Access: Custom queries are answered instantly with verified links from the uKnowva knowledge base.
uKnowva Team
uKnowva Team is a part of Convergence Services and is responsible for core development of uKnowva
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The uKnowva WhatsApp Chatbot is an AI-powered conversational assistant built directly into WhatsApp to help employees access everyday HR services instantly.
Without logging in to the HRMS portal, employees can apply for leave, check balances, download payslips, view attendance, regularise missed punches, and even ask custom questions.
This chatbot connects your uKnowva HRMS instance to WhatsApp, allowing registered mobile numbers to receive real-time support, personalised guidance, and HR actions through a simple chat interface.
✅ Instant WhatsApp Access: Employees can use all HR services directly through WhatsApp using their registered mobile number.
✅ Quick Actions Menu: The bot provides guided options to apply leave, check leave balance, view leave history, refer to holiday lists, apply for optional holidays, check attendance, regularise attendance, or download payslips.
✅ Step-by-Step Leave Application: Guides employees through dates, leave type, reason, and half-day options, then auto-submits the request to the reporting manager.
✅ Attendance & Payroll Support: Allows employees to immediately check attendance status or fetch their payslip anytime.
✅ Custom Question Handling: Employees can ask personalised queries such as “How do I create a new policy?” or “Where is the onboarding documentation?”, and the bot provides clear steps with links to relevant HRMS articles.
✅ No Dashboard Login Needed: All actions happen inside WhatsApp—simple, fast, and accessible 24/7.
✅ Secure Access: Only mobile numbers registered in the HRMS can interact with the bot, ensuring data privacy and security.
✅ 24/7 HR Assistance: Employees get immediate help anytime without waiting for HR responses.
✅ Reduced HR Workload: The bot handles common daily queries and requests, freeing HR teams from repetitive tasks.
✅ Super-Easy User Experience: WhatsApp makes it extremely convenient—no training or portal navigation required.
✅ Faster Approvals & Processing: Leave requests and attendance regularisations are completed in minutes through a guided conversational flow.
✅ Improved Employee Productivity: Employees can complete important tasks while on the move, without accessing a laptop or HR dashboard.
✅ Accurate Information Access: Custom queries are answered instantly with verified links from the uKnowva knowledge base.
| Current Version | What's new | Last Updated On | Compatibility |
|---|---|---|---|
| 1.0.2 | Feb 15, 2026 | 2.4.4 and up |
