UWA X uKnowva: Building a Modern HCM

75 Days

75 Days

Implementation timeline
65+

65+

Employees currently supported
2

2

India locations – Mumbai + Chennai
1

1

Connected HR operating layer – for UWA's growing expansion

About UWA

The University of Western Australia (UWA) is a leading Australian university recognised for excellence in education, research, and innovation. With a strong global presence and a growing operational footprint in India, UWA brings together diverse teams and functions across geographies. As its India operations expanded across Mumbai and Chennai, UWA needed a modern, connected HR infrastructure to support employee management, streamline HR processes, and enable scalable workforce operations. This created the foundation for its partnership with uKnowva.

uKnowva HRMS implemented in UWA

Download the complete case study

Challenges Faced

No central HCM layer : India operations lacked a unified HR platform to manage employee data and processes.
Manual employee processes : Employee documentation and key HR activities depended heavily on manual intervention.
Integration complexity : Employee data needed to flow seamlessly between uKnowva, Microsoft Entra ID, and downstream enterprise systems.

View in Details

Investigating The CausesView More

Strategy DevisedView More

Departments Benefited

Human Resources (HR)

Centralised employee data, digital HR processes, onboarding, leave, attendance, reimbursements, and reporting.

IT / Technology

Connected uKnowva with Microsoft Entra ID and downstream systems, reducing manual data transfers and improving system connectivity.

Finance / Payroll

Better access to payroll-related employee data, reimbursements, and structured HR information.

Employees

Gained a more accessible, self-service experience for onboarding, attendance, leave, reimbursements, and employee information.

Managers / Team Leads

Improved visibility into employee information and HR workflows, with more structured approvals and processes.

Leadership / Management

Gained greater workforce visibility and a scalable HR foundation to support India's growing operations.

Our Solution
We conducted in-depth market & competitor research before executing the best practices in user experience design.
Core HCM — employee data, organisation structure and employee lifecycle brought into one connected environment.
Employee Experience — the same employee data, organisation structure and lifecycle made visible to every user.
HR Operations — payroll data, workflows and approvals running through a single connected system.
Enterprise Connectivity — integrations, identity and downstream systems, including a Microsoft Entra ID connection for employee onboarding.
Download Case Study